Francis Maude-Cabinet Office Minister Tells Elderly to Go on-Line or Lose Your Benefits
1. The elderly will soon have to have to go on online or risk losing access to key government services.
2. Refuseniks, who do not want to use computers will be able to apply for a one-off lesson to help them get on to the internet.
3. In future the Government will only make services available over the internet, in the same way an airline sells tickets.
4. Ministers are migrating dozens of public services onto the internet, including the carers’ allowance, (used by 3.2million carers a year), the small claims service, and Lasting Powers of Attorney, (which allow families to take control of a loved one’s financial affairs).
The comments were greeted with dismay by groups representing the estimated five million pensioners in their 80s and 90s who have never been on the internet.
Mr Maude was unveiling figures to an audience of civil servants at the Treasury showing the billions saved by the Government by moving Government services online. Asked by the Telegraph if all Government services would be online at some stage, he said: “Our point is that everything that can be delivered online, should be delivered online and only online.” He added: “There are some things that are physical and can’t be online. The key point is that like airlines, airlines do everything that is not physical, is not about actually flying the aeroplanes online, which is better for them and better for the passenger.”